How A Custom Food Delivery App Helps Food Businesses?

By Rania Sep 23, 2021, 4:47:18 PM , In Mobile Apps
How A Custom Food Delivery App Helps Food Businesses?

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With the world shrinking due to the growth in technology and smartphones, the food industry is longer restricted to takeaways and sitting and dining options. The internet has allowed restaurant owners an added advantage to broaden their services.

In this blog, find out why and how custom food ordering apps are changing the food industry one download at a time.

Today’s world is shrinking as every sector is followed up by technology and smartphones have got their control all over. Well, this has led the changing market of the food sector not to get restricted within the sector of the restaurant industry but has also started availing the most hyped platform i.e. online to stay in the competition. The Internet has allowed it to maximize its limitations and also offer its customers an extra channel to broaden its services.

See What The Numbers Say So Far!!

2018 data from estimation peach shows that revenue in the Online Food Delivery sector counts to US$7, 120m. It is expected to show an annual growth rate (CAGR 2018-2022) of 11.8%, resulting in a market volume of US$11,137m by 2022 and the market’s largest segment estimated is Restaurant-to-Consumer Delivery with a market volume of US$6,629m.

The market for food delivery stands at €83 billion, or 1 percent of the total food market and 4 percent of food sold through restaurants and fast-food chains. It has already matured in most countries, with an overall annual growth rate estimated at just 3.5 percent for the next five years.

1) Why food delivery app strategically makes more sense?

Save Commission Cost 

Every aggregator takes commission which led to the loss of revenue. Food being a very selective subject it may have various reasons of order dairy, vegan, gluten-free, diabetic food, quick bite, feast, etc. and hence, understanding the context of the order will not be that easy for someone who is not part of the entire business like what in-house delivery boy can understand.

Total Control in Your Hands

With the help of your own food delivery app, you can have access over the timings, managing the delays & direct engagement with your customers. This matters the most.

Brand Building & Marketing

Your Uniform, your merchandise, your customer care will create a strong buzz and help you in branding. Along with it, a feature-rich personalized mobile app will instantly boost your brand image and awareness of it. Customers can always give feedback which can be a springboard for your success considering their concerns and improvising on them.

Increasing Digital Asset valuation

Having your own website and a mobile app will allow people to visit your site and that will result in an increase in digital asset valuation. And as technology has become a part of business goodwill, you can have your count on the number of positive reviews, number of visitors, and number of apps installed.

2) Basic Features for a Custom Food Delivery App

Let me make it clear that the features depicted below are not listed in full or detail. A complete feature listing and project documentation will be done by our professional Business Analysts once you engage with us. The features shown below are just to give you an idea. Every business idea comes with a unique requirement and feature listing is done in a personalized manner to better meet your expectations.

Customer App (End-User App)

  •    Login/SignUp
  •    Search Menu
  •    Food items customizer
  •    Easy Checkout

Restaurant Owner App

  •    Login Process
  •    Catalogue Management
  •    Menu Management
  •    Order Management
  •    Customer Reviews
  •    Staff and Profile Management

System Admin Web

  •    Admin Login
  •    Restaurant Management
  •    Courier/ Delivery Management
  •    Payment System Management
  •    Tech Support

3) Features that Could be Add-Ons

This depends on the business requirements of your food ordering and delivery business. The following features definitely will help you for better traction and monitoring about your business operations, transactions, user management, and much more. You can also run analytics to forecast the sales and order raw food items accordingly to save on wastage.

The benefits that come by implementing these features are handy even though it adds up to the development cost. But it adds value and gives good ROI in the long run.

Customer App

  •  Choose Payment Mode
  •  Track your Order
  •  Ratings and Reviews
  •  Social Media Sharing

Restaurant Owner App

  • Cost Tracking and Management
  • Push Notification Settings

System Admin App

  • Coupons / Offers Management
  • Dashboard Analytics
  • Add/  Block/ Remove Users

How can IndiaNIC help?

Being a leading mobile app development company since 1997, experts at IndiaNIC provide On-Demand Food Delivery Platforms on both iOS and Android. We also offer some more innovative features that would transform your app more sharp-witted:

Food delivery app using Blockchain

With the help of mobile developers, you can also create a decentralized food ordering and delivery platform by implementing blockchain.

Chatbots for food ordering and delivery

Want to make your process to get easier? Well, you can also combine Chatbots to your food delivery app that will help consumers to select favorite dishes from the menu, order, and also with delivery and pick up.

Tell Alexa to order food for you

Update your app with these existing new smart technologies like Alexa skills and make the process user-friendly to enhance your customers’ experience.

We Know What We Are Talking About

We have developed and delivered a range of on-demand food ordering and delivery marketplaces as well as personalized food delivery apps for restaurant startups and restaurant chains globally.

Get in touch with our experts to share your idea and view our similar work done in the past to decide. Our team will be by your side whenever you need us for anything!


When planning to upgrade your restaurant or menu, it is time to get a technological upgrade with create your own food ordering app.

You can combine chatbots or upgrade your app to Alexa and Siri-friendly. Personalize your customers’ entire user experience with a food delivery app.

FAQs on How a Custom Food Delivery App Helps Food Businesses

Why should you develop your food delivery app?

You can build connections directly with your customers if you develop a food delivery app specific to your restaurant or food chain. You can create customized deals, offers, and promotions to increase customer loyalty.

How do food delivery apps increase sales?

Food delivery apps help increase sales by:

  • Reducing waiting time by accepting orders immediately
  • Ensuring clear communication between the parties
  • Assigning orders and tracking deliveries with technology
  • Providing detailed addresses of customers

What are some of the best food delivery apps?

  • DoorDash
  • GrubHub
  • Pizza Hut
  • Domino's

How can you customize your food delivery app?

You can customize your food delivery app by combining chatbots to help customers select their favourite dishes and to remember specific delivery instructions. You could even update your app with Alexa and Siri to make the entire process faster.